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Frequently Asked Questions

    • How do I sign up for Online Banking?

    • Step-by-Step Process to register for Online Banking

      1. Go to the United Bank & Trust homepage and click on the "Sign-Up" link on the Online Banking box in the top right corner.
      2. After clicking on the “Sign up” link, complete the registration form. Remember the username and password that you created for future login purposes.
      3. After completing the registration form you will receive a confirmation email from United Bank & Trust.
      4. Within 1-2 business days, you will receive an email notifying you that your registration has been approved. You will be able to immediately login to Online Banking using your credentials you created during your registration.  Your account information, however, may not be available to view until the following business day.
      5. Once you login, you will need to verify your phone number or email address. This security verification process will be used when logging in from a new device.
      6. If you have entered your phone number as a verification option, you must confirm that you have entered the correct number.
      7. Once you have entered and saved all of your information, select where you would like to receive your verification code. Check your phone or email based on what you selected. (The code is only valid for 10 minutes after you receive it.)
      8. After receiving the verification code, enter the information. You then have the option to register your computer. Once a computer is registered, you will not have to complete the verification process every time you login.
      9. Once you have logged on and completed the verification process, you are now ready to use all the features of Online Banking!

    • How do I re-order checks?

    • To place a re-order on your checks, simply click here.  If you prefer to have us order them for you, contact us at 641-753-5900, or visit us at either location.

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